Daesung Celtic Enersys Co., Ltd. (hereinafter referred to as the “Company”) values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through this Privacy Policy, the Company informs you of how the personal information you provide is used and managed, as well as the measures taken to protect your personal information.
If the Company revises its Privacy Policy, it will notify users through website announcements or individual notifications.
Items of Personal Information Collected
- Daesung Celtic Enersys Co., Ltd. (hereinafter referred to as the “Company”) values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through this Privacy Policy, the Company informs you of how the personal information you provide is used and managed, as well as the measures taken to protect your personal information.
If the Company revises its Privacy Policy, it will notify users through website announcements or individual notifications.
- - Required Items Collected: Name, Login ID, Password, Email, Mobile phone number
- - Items Collected During Service Use or Business Processing: Service usage records, Access logs, Cookies, Access IP information
- - Methods of Personal Information Collection: Website (membership registration, inquiry boards, events, etc.)
Purpose of Collecting and Using Personal Information
- The Company uses the collected personal information for the following purposes.
- - The Company uses personal information to fulfill service contracts, settle fees, and provide content.
- - Membership Management
The Company uses personal information for identity verification in membership services, personal identification, prevention of fraudulent use by delinquent members and unauthorized access, confirming membership intent, age verification, handling complaints and inquiries, and delivering important notices.
- - Marketing and Advertising (Only with Prior Consent)
The Company uses personal information for developing and customizing new services or products, delivering promotional information such as events, providing services and advertisements based on demographic characteristics, analyzing access frequency or service usage patterns, and providing statistical data.
- - Event Participation
The Company uses personal information for selecting winners and delivering prizes for participants in events, as well as providing customer service support for event-related inquiries.
Retention and Use Period of Personal Information
The Company will promptly dispose of personal information once the purpose for collecting and using it has been achieved, without exception. However, if it is necessary to retain the information due to applicable laws and regulations, the Company will retain the personal information for a specified period as required by those laws.
Records related to contracts or withdrawal of subscription: 5 years (according to the Act on Consumer Protection in Electronic Commerce, etc.)
Records related to payment and supply of goods or services: 5 years (according to the Act on Consumer Protection in Electronic Commerce, etc.)
Records related to consumer complaints or dispute resolution: 3 years (according to the Act on Consumer Protection in Electronic Commerce, etc.)
Procedure and Method of Disposing of Personal Information
- The Company will, in principle, dispose of personal information promptly once the purpose for collecting and using it has been achieved. The disposal procedure and method are as follows.
- - Disposal Procedure
The information entered by the user for membership registration or other purposes will be transferred to a separate database (or a separate filing cabinet in the case of paper records) after the purpose is fulfilled. It will be stored for a specified period as required by internal policies and relevant laws (refer to the retention and use period) and then disposed of. Personal information transferred to a separate database will not be used for any purpose other than retention, unless required by law.
- - Disposal Method
Personal information stored in electronic file formats will be deleted using technical methods that make the records unrecoverable.
Provision of Personal Information to Third Parties
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The Company will notify and obtain the member's consent if there is a new purpose for using the personal information or if it is to be provided to a third party. However, the following cases are exceptions.
- - If the member has given prior consent to the provision
- - If the provision is necessary for fee settlements related to the provision of information and communication services (e.g., electronic commerce)
- - If required by law, or when there is a request from investigative agencies according to the procedures and methods defined by law for investigation purposes
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In cases where the Company intends to provide a member's personal information to a third party, except for the situations mentioned above, the Company will notify the member and obtain consent regarding the following.
- - ① The recipient of the personal information
- - ② The purpose for which the recipient will use the personal information
- - ③ The items of personal information to be provided
- - ④ The retention and use period of the personal information by the recipient
Outsourcing of Collected Personal Information
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The Company outsources personal information processing tasks to the following partners to ensure smooth handling of personal information.
| Partner |
Outsourced Task |
| Nationwide Agencies |
Product A/S services |
| Ekmanpower Co., Ltd., KTCS Co., Ltd., J&B Consulting Co., Ltd. |
Customer center operations (customer guidance, consultation processing, A/S requests, happy calls, etc.) |
| LG U+ Co., Ltd. |
A/S reception, processing confirmation, notification SMS, mobile messenger service |
| AI callbot service |
| Dreamyoungs Co., Ltd. |
Chatbot service |
| EICN Co., Ltd., Gabia CNS Co., Ltd., Withsystem Co., Ltd. |
Development and maintenance of Daesung Celtic Enersys' IT functions |
| Daejin Electronics Co., Ltd. |
Carbonmat collection and A/S processing services |
- When entering into an outsourcing agreement, the Company specifies in the contract (or document) matters such as the prohibition of processing personal information for purposes other than the outsourced tasks, technical and managerial protective measures, restrictions on subcontracting, management and supervision of the subcontractor, and liability for damages, in accordance with Article 26 of the Personal Information Protection Act. The Company also supervises whether the subcontractor safely handles personal information.
- If the outsourced tasks or subcontractors change, the Company will promptly disclose this information through this privacy policy.
Rights of Users and Legal Representatives and How to Exercise Them
Users and legal representatives may, at any time, view or modify the personal information of themselves or children under the age of 14, and may also request the termination of membership.
To view or modify personal information of the user or a child under the age of 14, click on "Change Personal Information" (or "Edit Member Information," etc.). To request membership termination (withdrawal of consent), click on "Delete Account" and complete the identity verification process. Afterward, users can directly view, correct, or terminate their account.
Alternatively, you can contact the person responsible for personal information management by written request, phone, or email, and the Company will take action promptly.
Correction of Personal Information
If you request the correction of incorrect personal information, the Company will not use or provide the information until the correction is completed. If incorrect personal information has already been provided to a third party, the Company will promptly notify the third party of the correction result to ensure that the correction is made.
The Company processes personal information that has been terminated or deleted upon the request of the user or legal representative in accordance with the privacy policy and ensures that it is not used or accessed for any other purposes.
Installation, Operation, and Refusal of Automatic Collection Devices of Personal Information
- The Company operates automatic collection devices, such as cookies, which store and retrieve your information. A cookie is a small text file sent from the server operating the website to your browser, which is then stored on your computer’s hard drive. The Company uses cookies for the following purposes.
- - Purpose of Using Cookies
To analyze the frequency of visits and visit times of both members and non-members, identify user preferences and interests, track browsing history, and evaluate participation in various events and the number of visits for targeted marketing and personalized services.
You have the option to accept or reject the installation of cookies. You can configure your web browser to allow all cookies, confirm each time a cookie is stored, or reject all cookie storage.
- - How to Reject Cookies
Example (for Internet Explorer)
: Go to the browser’s top menu > Tools > Internet Options > Privacy
However, please note that if you refuse to install cookies, it may cause difficulties in providing services.
Management of Dormant Members' Personal Information
In accordance with Article 29 of the Act on Promotion of Information and Communications Network Utilization and Information Protection and Article 16 of the Enforcement Decree, the Company will notify dormant members (members who have not used the service for the past 12 months or have not used it within a selected period) of the potential suspension of service use at least 30 days prior to suspension. If there is no response within the specified period outlined in the notice, the Company may suspend the member's service use.
In such cases, the personal information and service usage information of dormant members, including their member ID, will either be destroyed or stored separately. If the member requests to use the service again, the Company will recover the separated or re-collected information to support the reinstatement of the service.
Personal Information-related Complaint Service
The Company has designated the following departments and personnel to protect customer personal information and handle any complaints related to personal information.
- Customer Service Department : CS Headquarters
- Phone Number : 1588-8577
- Email : celticmaster@naver.com
- Personal Information Manager : Marketing Team
- Phone Number : 02-2003-2310
- Email : celticmaster@naver.com
- You may report any personal information protection-related complaints that arise while using the Company's services to the Personal Information Manager or the responsible department. The Company will provide prompt and sufficient responses to users' reports.
- If you need further assistance or consultation regarding personal information infringement, please contact the following institutions.
- 1. Personal Dispute Mediation Committee (www.1336.or.kr / 1336)
- 2. Information Protection Mark Certification Committee (www.eprivacy.or.kr / 02-580-0533~4)
- 3. Supreme Prosecutors' Office Internet Crime Investigation Center (icic.sppo.go.kr / 02-3480-3600)
- 4. Korean National Police Agency Cyber Terror Response Center (www.ctrc.go.kr / 02-392-0330)
Supplementary Provision (Effective Date: April 1, 2013)
This privacy policy is effective from April 1, 2013.
Supplementary Provision (Effective Date: September 8, 2015)
This privacy policy is effective from September 8, 2015, and it replaces the previous version.
Supplementary Provision (Effective Date: October 28, 2021)
This privacy policy is effective from October 28, 2021, and it replaces the previous version.
